Shipping Policy

Thank you for shopping with Opure Limited! We are committed to delivering your orders promptly and efficiently. Below is our comprehensive Shipping Policy to provide you with all the necessary information regarding our shipping procedures.

1. Order Processing Time

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
• During peak times, processing times may be slightly delayed. We will notify you if there are any significant delays in the processing of your order.

2. Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout based on the shipping method you choose and your delivery location.
• We offer the following shipping options:
  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Express Shipping: 1-2 business days
• Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

3. International Shipping

• We currently offer international shipping to selected countries. Shipping rates and delivery times for international orders vary depending on the destination.
• Please note that customs duties, taxes, and other charges may apply to international orders. These fees are the responsibility of the recipient and must be paid upon delivery. We are not responsible for any delays caused by customs clearance.

4. Shipping Confirmation and Order Tracking

• Once your order has shipped, you will receive a Shipping Confirmation email that includes your tracking number(s). You can track your order by clicking the tracking link provided in the email or by visiting our website and entering your tracking number on our Order Tracking page.

5. Shipping Address

• Please ensure that all shipping information is correct at the time of order. We are not responsible for packages delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, the customer is responsible for the reshipment costs.

6. Lost, Stolen, or Damaged Packages

• Opure Limited is not liable for any products lost, stolen, or damaged during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

7. Shipping Restrictions

• Certain products may be subject to shipping restrictions in some regions or countries. If an item is unavailable for shipping to your location, it will be indicated during the checkout process.

8. In-Store Pickup

• We currently do not offer in-store pickup. All orders are shipped directly from our warehouse to the shipping address provided at checkout.

9. Changes to this Policy

• We reserve the right to modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.

Thank you for choosing Opure Limited! We appreciate your business and are committed to providing you with the best possible service. If you have any questions about our Shipping Policy or need assistance with your order, please contact our customer service team at [your email address or phone number].